Give your Employees the support they need to be successful with Connect by ensuring that they have all of the tools and information they need. A top priority is to provide them with system training by one of your staff that includes training on your company’s policies and procedures.
In addition, review the Connect Support site with them and be sure to point out:
Also, be sure to send the new employee’s full name, title, email address and telephone number to Connect@PACCAR.com and request that they be added to our customer database. This will ensure that they receive email communications regarding system maintenance windows, training opportunities and new system Enhancements.