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Trouble Logging In?

If you’ve lost or can’t remember your userid and/or password click HERE to request a password reset. If you know your userid and password and still cannot log into Connect, first try the following steps to resolve the problem:

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  1. Verify that you have access to the Internet by trying some popular web sites such as GOOGLE.com or Yahoo.com
  2. Close Connect and your browser completely and reopen an new browser and try logging in again.
  3. Try accessing Connect from a different computer if possible.
  4. If you still can’t log in to Connect call us at 1-800-434-5076 and follow the voice prompts to reach our technical support staff.

If there is a general system outage our technical support staff will notify you via email as soon as the system is back on-line.

Please note that password resets, training support and application support for non-business critical system issues will be resolved Monday through Friday during regular business hours.

 

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