Dear Connect Customers,
The Bright Order Team has been working diligently to enhance your current solution, which is to provide a significant technology upgrade. The goal of this migration is to move your Connect solution to a new datacenter, as well as a complete upgrade of hardware and network. The upgrade to your hardware and relocation will provide you with a faster and more reliable Connect application on cutting edge technology. The previous migration failed due to a unforeseen hardware failure, which has since been resolved by our hardware provider. We are conducting extensive testing to ensure the next migration goes without issues.
Due to the high volume time of the season for our customers, we have scheduled the migration after the New Year on January 21. 2017. Thus, the Connect system will be down from 12pm EST January 21st until 12pm EST January 22nd. If you have any questions or comments about this maintenance, do not hesitate to contact us at firstname.lastname@example.org or by calling 888 205-8817 (905 501-0911).
**If you are having issues accessing Connect, please ensure the following IP addresses are accessible:
Thank you for using Connect.
We are pleased to announce that Perfit Computer Systems Group Inc. (software provider for Connect) has been renamed to BrightOrder Inc.
The name better reflects their efforts in both the Fleet Maintenance Software world as well as expanded capabilities through the addition of services in the area of Oracle Transportation Management Consulting and Global Hosting.
As a result, their branding and email addresses will be changing from perfitcomputer.com to BrightOrder.com domain.
They will be changing the URL for their Service Desk on Tuesday, September 27, 2016, from emdecs.atlassian.net/servicedesk/customer/portal/2 to connect.brightorder.com. If you do not have a support services log in you can also email email@example.com to directly create a ticket for Connect technical issues.